Terms of service


Last Updated: May 3, 2026

Welcome to BRO Global — the official authorized distributor of Ronix Tools in the Kingdom of Saudi Arabia. These Terms of Service ("Terms") govern your use of our website (ronixksa.com), our mobile applications, and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

These Services are operated by BRO Global Company, a registered company in the Kingdom of Saudi Arabia, with the following details:

  • Commercial Registration (CR): 7050896781
  • VAT Registration: 313153776800003
  • Registered Address: Office 65, 5th Floor, Al Qemah Business Center, Al-Aziziyah, Jeddah, KSA

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under the laws of Saudi Arabia to use our Services or place an order. By using our website, you represent and warrant that you meet these requirements.

3. Account Registration

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your password
  • Promptly update your information if it changes
  • Be responsible for all activity under your account
  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Pricing

  • All product descriptions, images, and specifications are provided for reference and are believed to be accurate at the time of publication.
  • Product colors may appear slightly different on screen versus in person.
  • Prices are listed in Saudi Riyal (SAR) and are inclusive of applicable VAT (15%) unless otherwise stated.
  • We reserve the right to modify prices at any time without prior notice.
  • In case of a typographical or pricing error, we reserve the right to cancel orders affected by the error and issue a full refund.

5. Order Acceptance

Your placement of an order constitutes an offer to purchase. Acceptance occurs when:

  • We send you an order confirmation email, AND
  • Payment has been successfully processed

We reserve the right to refuse or cancel any order at our sole discretion, including (but not limited to) cases of:

  • Suspected fraud or unauthorized use of payment methods
  • Inaccurate or incomplete information provided
  • Stock unavailability
  • Pricing errors
  • Violation of these Terms

In the event of cancellation, you will receive a full refund.

6. Payment

We accept the following payment methods through our secure payment partner Tap Payments:

  • mada
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Bank Transfer

You authorize BRO Global and its payment partners to charge your selected payment method for the total order amount, including taxes and shipping fees.

7. Shipping and Delivery

Please refer to our Shipping Policy for complete details about delivery areas, times, and costs.

Risk of loss and title to products pass to you upon delivery to the carrier.

8. Returns, Refunds, and Warranties

Please refer to our Refund Policy for full details on:

  • Return eligibility and process
  • Refund timelines
  • Exchange options
  • Ronix manufacturer warranty

9. Intellectual Property

All content on our website — including the BRO Global logo, the Ronix trademarks (used under authorized distribution), text, graphics, images, product photography, software, and design — is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, or publicly display any content without our prior written consent, except for personal, non-commercial use.

The "Ronix" name, logo, and product trademarks are the property of Ronix Tools and are used with authorization.

10. Acceptable Use

You agree not to:

  • Use our Services for any unlawful purpose
  • Attempt to access unauthorized areas of our systems
  • Interfere with the proper functioning of our website
  • Upload viruses, malware, or harmful code
  • Engage in scraping, data mining, or automated access without permission
  • Resell our products without authorization (unless a registered B2B partner)
  • Misrepresent products or use our trademarks without consent

Violations may result in immediate termination of your account and legal action.

11. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content for promotional and commercial purposes. You represent that you own or have the rights to the content you submit.

We reserve the right to remove any content that violates these Terms or that we deem inappropriate.

12. Disclaimer of Warranties

Our Services are provided "as is" and "as available". We make no warranties, express or implied, regarding:

  • The continuous, uninterrupted, or error-free operation of our website
  • The accuracy or completeness of product information
  • Results obtained from using our products

This disclaimer does not affect the manufacturer warranties provided with Ronix products.

13. Limitation of Liability

To the maximum extent permitted by Saudi law, BRO Global, its directors, employees, and affiliates shall not be liable for any:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages exceeding the amount you paid for the product giving rise to the claim

This limitation does not apply to liability for gross negligence, willful misconduct, or as otherwise required by Saudi law.

14. Indemnification

You agree to indemnify and hold harmless BRO Global from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of our Services
  • Your infringement of any third-party rights

15. Force Majeure

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including:

  • Natural disasters
  • Government actions or restrictions
  • Public health emergencies
  • Strikes or labor disputes
  • Internet or utility outages
  • War or civil unrest

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, including:

  • The Saudi E-Commerce Law (Royal Decree M/126 of 2019)
  • The Personal Data Protection Law (Royal Decree M/19 of 2021)
  • The Consumer Protection Law

Any disputes arising from these Terms shall be resolved through:

  1. Good-faith negotiation between the parties
  2. If unresolved, mediation through a recognized Saudi mediation center
  3. As a last resort, the competent courts of Jeddah, Saudi Arabia

17. Changes to These Terms

We may update these Terms at any time. The "Last Updated" date indicates when the most recent changes were made. Continued use of our Services after changes constitutes acceptance of the revised Terms.

We will notify you of significant changes via email or a prominent notice on our website.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and BRO Global regarding your use of our Services.

20. Contact Us

For questions about these Terms or any legal matters:

BRO Global Company Office 65, 5th Floor, Al Qemah Business Center, Al-Aziziyah, Jeddah, Kingdom of Saudi Arabia

Email: Sales@ronixksa.com Phone: +966 54 727 2567 / +966 59 666 6899 Business Hours: Saturday – Thursday, 9:00 AM – 9:00 PM (KSA time)

VAT No: 313153776800003 | CR No: 7050896781

By using ronixksa.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.